A Better Way to Stay Connected to Your Pet’s Care
At Candlewood Vet, we’re always looking for ways to make caring for your pet easier, more convenient, and more connected. Over the years, many of our clients shared feedback about their experience with the MyPetsWellness app — and we listened.
That feedback helped guide an important transition for our practice: moving to the GreatPetCare App by Covetrus.
While technology is always evolving, our goal remains the same: making it simpler for pet owners to stay informed, connected, and engaged in their pet’s health care journey.
Why the Transition Matters
Managing your pet’s health shouldn’t feel complicated. Whether you’re scheduling appointments, requesting prescription refills, or trying to keep track of reminders, pet parents need tools that are reliable and easy to use.
The move to GreatPetCare is part of our continued effort to improve communication and provide a smoother digital experience for our clients. The platform offers a more modern, user-friendly experience designed to help you access important information quickly and conveniently — all in one place.
What You Can Do With the GreatPetCare App
The GreatPetCare App gives clients easy access to many of the services and resources they use most often, including:
- Viewing upcoming appointment information
- Receiving pet health reminders
- Booking appointments online
- Requesting in-clinic prescription refills
- Shopping through the online pharmacy
- Receiving practice communication and updates
- Accessing important pet care information anytime
By bringing these features together in one convenient app, we hope to make staying on top of your pet’s care easier than ever.
Designed With Pet Owners in Mind
One of the biggest reasons for this transition was to create a more dependable and streamlined experience for our clients. We know your time is valuable, and we want every interaction with our practice — both in person and online — to feel simple and stress-free.
The GreatPetCare App is designed to help improve communication between our team and pet owners while giving you quick access to the tools you need most.
Continuing to Improve Your Experience
As veterinary medicine continues to evolve, so do the ways we connect with our clients. Technology can never replace the personal relationships we build with pet families, but it can make communication and access to care more convenient.
We’re excited about this transition and look forward to continuing to improve the experience we provide for you and your pets.
If you haven’t downloaded the GreatPetCare App yet, our team is happy to help answer questions and guide you through setup.
How to Access the Portal and Download the App
Click here to access the GreatPetCare Portal through a browser!
To download the GreatPetCare mobile app, select one of the following:
